Questions? Talk to a real person ☎ Coming soon
Home  /  Specialized Industries
Specialized Industries

Payments for health and wellness products

Supplements, wellness devices and subscription health products — a vertical that needs careful underwriting.

Request a quoteCommon questions
Overview

Claims are the underwriting issue

Health and wellness product businesses are frequently classified as higher risk, and the reason is usually marketing rather than the product. Health claims, before-and-after imagery, free-trial-to-subscription funnels and auto-renewal all raise both regulatory exposure and chargeback rates. Accounts in this space are approved on the strength of the website, the claims made and the refund policy.

What’s included

How the setup works for your account

01

Specialised underwriting

Submitted to acquirers that understand and accept this category rather than declining it on sight.

02

Subscription-aware setup

Renewal reminders, easy cancellation and clear descriptors, which is what keeps disputes down.

03

Chargeback monitoring

Close tracking, because thresholds are enforced strictly in this category.

04

Compliance review before submission

We look at your site and funnel first so the application is not declined for something fixable.

Detail

What underwriters will check

01

Your claims

Explicit or implied treatment and cure claims are a fast route to decline. Language matters.

02

Your billing flow

Free trials that roll into subscriptions produce high dispute rates and receive close scrutiny.

03

Your refund policy

It must be visible, specific and actually honoured.

FAQ

Common questions

Higher-than-average chargeback rates, subscription billing and regulatory exposure around health claims.

Typically yes, and a reserve may apply. Both are disclosed in writing before you sign anything.

Sometimes, if the terms are unmistakably disclosed and cancellation is genuinely easy. Many acquirers decline aggressive trial funnels outright.

See what your processing should actually cost

Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.

Request a quote