For sales professionals who already sell merchant services and want a straightforward relationship.
Experienced agents tend to ask the same four questions: how residuals are calculated, whether the portfolio is portable, how fast underwriting moves, and what happens if the relationship ends. We would rather answer those in writing at the start than discover a disagreement two years in.
Calculation, payment timing and conditions set out in the agreement, not implied.
What happens to your accounts if the relationship ends, stated explicitly.
Direct communication on submitted files rather than a black box.
Room to structure deals within defined parameters.
We put terms in writing before any file is submitted.
Files go in with visibility on status and any underwriting questions.
Merchant support is handled so you can keep selling.
This is set out in the partner agreement. Ask for it in writing before signing anything — with us or with anyone else.
Depending on the category and the merchant's documentation. Ask before you promise a merchant an approval.
Standard card-present retail is usually a few business days. High-risk and specialised categories take longer.
Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.
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