Merchant application

Eight steps, about 15 minutes. Everything here is required by the acquiring bank's underwriting process.

Before you start: this takes about 15 minutes and asks for ownership, banking and identity details required by underwriting. Have your EIN letter, a voided cheque or bank letter, and a government-issued ID ready. You can stop and come back — nothing is sent until you submit the final step.

Business information

The legal details exactly as they appear on your formation documents.

Legal business name *

This field is required

DBA / trading name

This field is required

Street address *

This field is required

City *

This field is required

State *

This field is required

ZIP code *

This field is required

EIN *

This field is required

Entity type *

This field is required

Industry *

This field is required

MCC (if known)

This field is required

State of incorporation

This field is required

Date business started

This field is required

Years in business

This field is required

Website

This field is required

Business email *

This field is required

Business phone *

This field is required

Primary contact and owner

The person who signs for the business. Ownership details are required by underwriting.

Full legal name *

This field is required

Title *

This field is required

Ownership % *

This field is required

Email *

This field is required

Phone *

This field is required

Date of birth *

This field is required

Home address *

This field is required

City *

This field is required

State *

This field is required

ZIP code *

This field is required

SSN *

This field is required

Identification

ID type *

This field is required

ID number *

This field is required

Issuing state

This field is required

Issue date

This field is required

Expiry date

This field is required

ID — front

This field is required

ID — back

This field is required

Selfie holding ID

This field is required

Additional controlling persons

Anyone else owning 25% or more, plus any officer who controls the business. Leave blank if there are none.

Full legal name

This field is required

Title

This field is required

Ownership %

This field is required

Phone

This field is required

Date of birth

This field is required

SSN

This field is required

Home address

This field is required

Third person (if applicable)

Full legal name

This field is required

Title

This field is required

Ownership %

This field is required

SSN

This field is required

Banking information

The account where your card deposits will land. It must be in the business name.

Bank name *

This field is required

Name on account *

This field is required

Routing number *

This field is required

Account number *

This field is required

Account type *

This field is required

Bank contact name

This field is required

Bank phone

This field is required

Bank letter

This field is required

Voided cheque

This field is required

Processing details

How money moves through your business today.

Monthly volume *

This field is required

Average ticket

This field is required

Highest ticket

This field is required

Currently processing?

YesNo

Please choose an option

Current processor

This field is required

Current MID

This field is required

Processing since

This field is required

Recent statements

This field is required

Account history

Ever terminated by a processor?

This field is required

If yes, reason

This field is required

Applied elsewhere recently?

This field is required

If yes, which processors

This field is required

Business model

What do you sell? *

This field is required

How do you sell?

In-person / card presentOnline / e-commerceMail or telephone order

Please choose an option

What do you need?

POS terminalPayment gatewayVirtual terminalMobile card reader

Please choose an option

Policies and add-on services

These directly affect your dispute rate, so underwriting looks closely at them.

Billing descriptor *

This field is required

Typical delivery time

This field is required

Refund policy *

This field is required

Return policy

This field is required

Recurring billing

Offer subscriptions?

This field is required

If yes, describe the plan

This field is required

Add-on services

Chargeback protectionDispute alertsChargeback reduction review

Please choose an option

Shipping and reach

Countries served

This field is required

Time from payment to delivery

This field is required

Required documents

Upload what you have. Anything missing can follow by email, but the application moves faster with them attached.

Business license

This field is required

EIN letter (CP-575)

This field is required

Bank statements (3 months)

This field is required

Marketing material or site screenshots

This field is required

Accepted formats: PDF, JPG, PNG, DOC, DOCX. Maximum 10MB per file.

Review and submit

Check everything above before you send it. Once submitted, this goes into underwriting.

By submitting, you confirm the information is accurate and complete, and you authorise VOXEPAY LLC and its partner acquiring banks and processors to review it — including obtaining consumer and business credit reports on the owners listed above — for the purpose of underwriting a merchant account.

Integrations

Embedded Payments

In-Person Payments

On-the-Go Payments

Recurring Payments

Online Payments

Self-Service Payments

Tap to Pay

Payment Gateway

QR Code

Invoicing

Contactless Payments

Virtual Terminal

Text to Pay

Merchant account application

Business information

Primary contact and owner

Identification

Additional controlling persons

Third person (if applicable)

Banking information

Processing details

Currently processing?

Account history

Business model

How do you sell?

What do you need?

Policies and add-on services

Recurring billing

Add-on services

Shipping and reach

Required documents

Review and submit